Product Excellence Guarantee
Every piece of RNB Jewellery you buy must be free of defects or you may return it immediately for credit or replacement.
All RNB Jewellery items are covered by our manufacturer’s warranty, which covers defective parts experienced under normal wear and the labor required to repair them. We cannot warranty any stones that we did not furnish.
Our warranty is valid only at RNB Jewellery. Improper repair of warranty service performed by someone other than RNB Jewellery will void this warranty..
All jewellery at RNB Jewellery is genuine, authentic and of consistent high quality and value.
We will replace a missing diamond or gemstone on our jewellery FREE of charge. This warranty excludes any jewellery merchandise that has lost a single diamond with a total weight of 0.10 carat or larger.
RNB Jewellery will gladly re-size a ring purchased from us for a nominal fee.
You will be responsible for shipping charges when sending an item to us for re-sizing.
Re-sizing will take approximately 3-10 business days.